— Warm-hearted, empathetic, and patient. If you like helping others, you are the person we are looking for :)
— Fluency in English — Upper-Intermediate level (B2) and above.
— Excellent verbal and written communication skills.
— Experienced player. Loving games is a must!
— Provide friendly, fast, and qualified support to our players in Zendesk.
— Investigate and resolve game inquiries and issues.
— Develop player guides, FAQs, and tutorials.
— Report player feedback and suggestions to the development team.